Terms and Conditions

Welcome to Heets IQOS Abu Dhabi. Throughout this website, the terms "we", "us", and "our" refer to Heets IQOS Abu Dhabi. By accessing our website https://www.heetsiqosabudhabi.ae/ and purchasing products from us, you agree to comply with and be bound by the following Terms and Conditions.

Please read these Terms carefully before using our website or placing an order.

1. Eligibility

By using this website, you confirm that you are at least 18 years old or the legal smoking age required under UAE laws.

Our products are intended strictly for adult smokers and nicotine users only.

2. Website Use

You agree not to use this website for any unlawful purpose or in violation of any applicable laws and regulations.

You must not:

• Transmit viruses or harmful code
• Attempt unauthorized access to the website
• Use the website for fraudulent activities
• Copy or reproduce website content without permission

3. Product Information

We aim to provide accurate product descriptions, pricing, and images. However, we do not guarantee that all information is error-free, complete, or current.

Product availability and pricing may change without notice.

4. Orders and Payments

We reserve the right to refuse or cancel any order at our discretion.

Orders may be canceled if:

• Product availability changes
• Incorrect pricing is displayed
• Fraudulent or suspicious activity is detected
• Customer information is incomplete or inaccurate

Customers are responsible for providing accurate billing and shipping information.

5. Shipping and Delivery

We strive to process and deliver orders as quickly as possible across Abu Dhabi and other UAE locations.

Delivery times are estimates and may vary due to external factors beyond our control.

We are not responsible for delays caused by courier services, weather conditions, or government restrictions.

6. Returns and Refunds

Returns and refunds are subject to our Return Policy.

Products must remain sealed, unused, and in original packaging to qualify for return consideration.

Opened tobacco or nicotine-related products cannot be returned due to hygiene and safety reasons.

7. Intellectual Property

All website content including text, images, logos, graphics, and branding belongs to Heets IQOS Abu Dhabi and may not be copied, reproduced, or distributed without written permission.

8. Third-Party Links

Our website may contain links to third-party websites for convenience. We are not responsible for the content, policies, or practices of external websites.

9. Limitation of Liability

Heets IQOS Abu Dhabi shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.

All products and services are provided on an "as is" and "as available" basis.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

12. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with the laws of the United Arab Emirates.

13. Contact Information

Heets IQOS Abu Dhabi
Website: https://www.heetsiqosabudhabi.ae/
Email: order@heetsiqosabudhabi.ae
Phone: +971527257683
Address: 141 Al Umr St - Mohamed Bin Zayed City - Z2 - Abu Dhabi, UAE