Privacy Policy

Welcome to Heets IQOS Abu Dhabi ("we", "our", or "us"). This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our website https://www.heetsiqosabudhabi.ae/.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personal information including but not limited to:

  • Full Name
  • Email Address
  • Phone Number
  • Delivery Address
  • Billing Information
  • Order Details

We may also automatically collect certain technical information including:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Tracking Information

How We Use Your Information

Your information may be used for the following purposes:

  • Processing and delivering orders
  • Providing customer support
  • Improving our website and services
  • Sending order updates and notifications
  • Preventing fraud and unauthorized activities
  • Complying with legal obligations
  • Marketing and promotional communication (only if permitted)

Cookies Policy

Our website may use cookies and similar tracking technologies to improve user experience, analyze website traffic, and remember customer preferences.

You can disable cookies through your browser settings, however some website features may not function properly.

Sharing of Information

We do not sell or rent your personal information to third parties.

We may share your information with trusted third-party service providers only when necessary for:

  • Payment processing
  • Order fulfillment
  • Delivery services
  • Website hosting and maintenance
  • Legal compliance

Data Security

We implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, misuse, disclosure, or loss.

However, no online transmission or storage method can be guaranteed as completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Retention of Information

We retain personal information only for as long as necessary to fulfill business, legal, and operational requirements.

Age Restriction

Our products and services are intended strictly for adults aged 18 years or older in accordance with UAE laws related to tobacco and nicotine products.

We do not knowingly collect personal information from individuals under 18 years of age.

Your Rights

You may request access, correction, or deletion of your personal information by contacting us using the details below.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Changes will become effective immediately upon posting on this page.

Contact Information

Heets IQOS Abu Dhabi
Website: https://www.heetsiqosabudhabi.ae/
Email: order@heetsiqosabudhabi.ae
Phone: +971527257683
Address: 141 Al Umr St - Mohamed Bin Zayed City - Z2 - Abu Dhabi, UAE